FAQs

Are we a family-owned business?
YES! We are a family-owned small business dedicated to providing high-quality products and great customer experiences.

Where are we located?
We operate in Atascocita, conveniently situated between Kingwood and Houston near Westlake Houston Parkway/1960.

Do we have a store you can visit?
Not yet! You can browse available designs on our website. If you have questions or want to discuss custom promotional items, please fill out the "Got a Question?" form or submit an inquiry on our site. We’re happy to chat over the phone or via Zoom to help create your custom product.

Do we offer local pickup?
Yes! We offer local pickup in Humble, TX (zip code 77346). If you choose local pickup at checkout, we’ll send you our address and instructions on when your order will be ready. Pickup location is near Westlake Houston Parkway/1960, zip code 77346.

Do we accept returns?
Yes, we accept returns within 30 days of purchase. Items must be unused, in original condition, and in the original packaging. Please also see our Return Policy.

What if my order arrives missing items or they are damaged?
Contact us within 14 days of receiving your order. We will provide store credit or a replacement as soon as possible, as long as the product is in original condition and packaging. Please refer to our Return Policy for details.

How long does shipping take?
We process orders within 3-5 days after receiving them. For blanks and beauty products, we strive to ship your order by the next business day. Once shipped, delivery typically takes 3-5 business days. Please note shipping times are controlled by the carrier and cannot be guaranteed.